At Sebastian Stitch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
Information We Collect
When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, contact number, and payment details (where applicable). We also collect non-personal information such as browser type, device information, and pages visited for analytics and site improvement.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you about your purchases or inquiries
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Improve our website, products, and services
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Provide customer support and updates related to your experience with us
Cash on Delivery Orders
As our current payment method, we offer Cash on Delivery (COD). We use your provided contact and shipping details only to process and deliver your order securely.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take these precautions, please note that no online transmission or storage system can be guaranteed to be 100% secure.
Sharing of Information
Sebastian Stitch does not sell, trade, or rent users’ personal information to others. We may share limited information with trusted service providers (such as delivery partners) solely for the purpose of fulfilling your order and providing customer service.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us recognize repeat visitors, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.
Your Rights and Choices
You have the right to request access, correction, or deletion of your personal data. If you wish to opt out of receiving promotional emails or marketing communications from us, you can follow the unsubscribe link included in our emails or contact us directly.
Opt-Out Instructions
If you no longer wish to receive updates, newsletters, or promotional communications, please email us at [email protected] with the subject line “Opt-Out Request,” and we will promptly remove you from our mailing list.
International Users
Sebastian Stitch operates worldwide. By using our website, you acknowledge that your information may be processed and stored in countries where our servers or service providers are located.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be posted on our website with an updated date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]